Swiggy

User Reviews for Swiggy APP

I have been a long time customer of swiggy. it works most of the times. But when there is a deliver problem you get no support. Only some standard answers from customer care and only option to cancel and reorder. I think food delivery has to be handled better. Need to understand there are hungry people waiting who have paid you.. You cannot have untraceable delivery boys and un-reachable restaurants…. You need to have some proactive alarms to identify problem deliveries and take corrective action… I think this is one thing which is going to make me lean on using other apps as every time I order on Swiggy I will wonder if it will be delivered or not… ——- Update: Swiggy escalation team was prompt and have resolved the issue